Authors : B. Senthil Arasu, J. Praveen Paul

Total Quality Management - 2nd Edn

• ISBN: 9788183715782
Rs: 450.00 In Stock

Please click the View table of contents

Qty
+Add to Cart





Add to Wish List




Table of contents

·        Introductionto quality

·         Leadership role in TQM

·         Customer satisfaction

·         Employee involvement

·         Continuous process improvement

·         Supplier partnering

·         Performance measures in TQM

·         Statistical fundamentals

·         The seven tools of quality

·         Control charts

·         Management tools

·         Bench marking

·         Total productive maintenance

·         Quality function deployment

·         Taguchi loss function

·         Failure mode & effect analysis

·         ISO 9000

·         Environmental management system

·         Total quality management in India a casestudy.